Shipments and returns
Shipping your package
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Colissimo with tracking and drop-off without signature. They are shipped via Colissimo or Private Parcel with a tracking number. Packages can also be shipped with delivery against signature. Whatever the delivery method chosen, we send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as shipping costs. Preparation costs are fixed, while shipping costs vary according to the total weight of the package or the total value of the order. We recommend that you group all your items in one order. We cannot group two orders placed separately and shipping charges apply to each of them.
The dimensions of the boxes are appropriate and your items are properly protected.
Return of your package
You have a 14-day right of withdrawal to request a return to return your item for a refund.
